Privacy Policy
Last updated: February 16, 2026
This Privacy Policy explains how RobustCollex LLC ("RobustCollex," "we," "us") collects, uses, and shares information when you visit our website or contact us.
Information We Collect
- Information you provide: If you contact us by email, phone, text, or our contact form, we may receive your name, email address, phone number, and the contents of your message.
- Basic technical data: Like most websites, our hosting provider may log basic information such as IP address, browser type, and request timestamps for security and performance.
How We Use Information
- To respond to inquiries and provide customer support.
- To improve the website's reliability, security, and performance.
- To communicate about your request or any service-related issue.
Marketing and Opt-In
We only send marketing emails if you explicitly opt in. You can unsubscribe at any time using the instructions in the email or by contacting us.
Sharing of Information
We do not sell your personal information. We may share information only with service providers that help us operate our website or respond to requests (for example, hosting, email delivery, or spam prevention), and only as needed.
Cookies and Analytics
This website is designed to run with minimal tracking. If we enable analytics in the future, we will update this policy accordingly and provide appropriate options where required.
Data Security
We take reasonable steps to protect information, including using HTTPS when available and limiting access to business systems. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain messages and contact information only as long as necessary to respond to you, comply with legal obligations, or maintain business records.
Your Choices
You may request to update or delete information you've shared with us by contacting us using the details below. We will respond within a reasonable time.
SMS Communications and Messaging Consent
If customers provide their phone number to contact RobustCollex LLC, we may use that number solely for customer service or order-related communication.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, or share SMS opt-in data for marketing purposes.
Message frequency may vary depending on customer interaction.
Standard message and data rates may apply.
Customers may opt out of SMS communications at any time by replying STOP or by contacting us at [email protected].
Contact Information
8420 North Knoxville Avenue, Suite C, #1021
Peoria, IL 61615
Phone: (309) 857-7720
Email: [email protected]